JOB DESCRIPTION :

Job Summary:

To efficiently give wellness solutions and treatments in order to meet the needs of guests.


Duties & Responsibilities:

•      Provide consistent professional spa massage and body treatments compliant with spa protocols and accepted documentation practices

•      Handle guests’ queries and concerns efficiently and politely

•      Uphold the standards of hygiene and sterilization as directed by law and the spa’s policies and procedures

•      Provide exact, suitable and instant responses to all requests by guests

•      Possess the aptitude to work with no direct supervision

•      Maintain a constructive attitude and add toward a quality work environment

•      Regularly present at, take part in and support training and staff meetings for the spa

•      Help in all areas of spa operation as requested by organization

•      Perform prep work, correctly clean and restock room as necessary

•      Communicate to administration any and all occurrences involving staff or guests in the spa that need concentration

•      Actively support the spa, treatments, services and retail, in addition to programs, promotions and/or discounts obtainable

•      Converse to management any and all occurrences connecting staff or guests in the spa that require notice

•      Efficiently inform and teach guests concerning specific wellness concerns

•      Be supple with schedule, at the bottom of the needs of the spa

•      Properly care for tools and use proper amounts of manufactured goods to assist with cost controls


Job Knowledge, Skills & Abilities:

•      Outstanding communication and listening skills, in addition to basic computer knowledge

•      Have an enthusiasm and possess superb customer service skills

•      Take pleasure in working with people and have a welcoming and outgoing personality

•      Have a comprehensive knowledge of various massage modalities, possess a common understanding of body treatments and be eager to train in spa’s specific massage and body healing offerings.

•      Be able to learn the product and service awareness essential to efficiently give wellness solutions to meet the needs of guests.

•      They have to hold and maintain a current state license.

Department: Club
Job Type: Full Time
Job Location: Nile Thimphu Deluxe
Salery: NU 8,000 - 10,000