JOB DESCRIPTION :

Job Summary:

To manage & look after the Spa operations on a day to day basis under the brand standards set by the unit.


Duties & Responsibilities:

•      Handle guests’ queries and concerns efficiently and politely

•      Uphold the standards of hygiene and sterilization as directed by law and the spa’s policies and procedures

•      Provide exact, suitable and instant responses to all requests by guests

•      Possess the aptitude to work with no direct supervision

•      Maintain a constructive attitude and add toward a quality work environment

•      Regularly present at, take part in and support training and staff meetings for the spa

•      Help in all areas of spa operation as requested by organization

•      Supervise prep work, cleanliness and restock.

•      Actively support the spa, treatments, services and retail, in addition to programs, promotions and/or discounts obtainable

•      Converse to management any and all occurrences connecting staff or guests in the spa that require notice

•      Efficiently inform and teach guests concerning specific wellness concerns


Job Knowledge, Skills & Abilities:

•      Outstanding communication and listening skills, in addition to basic computer knowledge

•      Have an enthusiasm and possess superb customer service skills

•      Take pleasure in working with people and have a welcoming and outgoing personality

Department: Club
Job Type: Full Time
Job Location: Nile Thimphu Deluxe
Salery: NU 10,000 - 12,000